Chanel, Inc. -- Digital - CRM Intern

Projects & Activities Include:
CRM Weekly, monthly and quarterly reporting to develop key insights and learnings
Email program development and analysis such as: Welcome, Reactivation, Opt-down
Competitive research
Email Request for Proposal process and possible implementation

Learning Objectives Include:
Utilizing client insights to develop key learnings and action points
Retain, engage and loyalize clients through various initiatives and programs
Omni-channel development
Operational effectiveness through database maintenance

Skills & Knowledge Prerequisites:
Digitally savvy, excellent PPT and Excel skills

Minimum Education:
MBA candidate

Minimum Experience:
2 – 3 years of working experience

Special Requirements:
Previous experience with eCommerce, CRM and Email Marketing preferred