About FanBridge :
Looking for an internship that doesn't suck, and where you are directly responsible for getting important things done?Let's talk.
FanBridge, Channel Pages & stensul - which one is right for you?
FanBridge builds technology that helps influencers and content creators build sustainable fan-powered businesses. Our FanBridge Audience CRM platform provides tools clients use to grow and engage their fan audience, primarily via email marketing.
Our Channel Pages product is a collaboration engine that helps YouTube channels find other channels for growth collaborations, as well as enables sponsors to find channels to do integrated sponsorships and marketing. Collectively across these platforms, we touch hundreds of millions of fans worldwide (probably a billion at this point).
With our near decade of experience building these industry leading platforms, we launched stensul, a hosted platform to help large (Fortune 1000) brands, companies, and organizations create marketing emails quickly and painlessly. Nearly every decent size company has a hugely inefficient and expensive (in man-hours and dollars) process to make emails. Everyone hates it. stensul is the solution.
What You'll Be Doing:
Interns will work in our (sunny, full floor) Chelsea office and assist the company in all areas but focus primarily on projects related to marketing, sales, business development, and client management. The great thing about this internship is that you will be doing real work, not just making photocopies (we don't even have a photocopier).
You will gain real world skills, create the rules instead of just following them, and work with international teams (We have an office in Buenos Aires!) to execute your projects. Given the hands on nature of this position, this is a great way to gain work experience at a rapidly growing tech company. You will be interacting directly with everyone from the founders to the clients, and will have a voice at the table for important discussions and decisions.
We don't just work hard but WE PLAY HARD. You will also be included in team outings and events! Challenge someone in the office to a friendly game of ping pong or foosball. Look forward to office snacks and weekly treats.
Requirements/Necessary Skills for Recruitment:
The Fall internship program at Fanbridge/stensul is highly competitive due to its immersive nature. You will be heavily involved in significant projects that will allow you to grow as an individual and learn more about the world of marketing. Here are a few qualities that catch our eye when considering applicants. - A self-starter who combines a high level of creativity/initiative with strong organizational skills - Experience with Microsoft Word, Excel and Google docs, as well as advanced internet skills - Interest or experience in online marketing - Effective problem solver who can work with minimal supervision if necessary - Strong written and oral communication skills - Ability to work in a team environment, handle multiple tasks, and complete tasks quickly and effectively - Experience with HTML is not required but certainly a huge benefit - It's a plus if you have your own laptop you can use (Mac or PC)
PLEASE NOTE THAT THIS IS AN UNPAID FALL INTERNSHIP HOWEVER COLLEGE CREDIT IS OK. A MONTHLY METROCARD WILL BE PROVIDED FOR EACH INTERN TO COVER TRAVEL EXPENSES.
Benefits & Perks:
Monthly MTA Metrocards will be given to interns for the duration of the program! If you are AWESOME, there is a very good chance this can lead to a part time or full time job. We do a lot of fun things as a company (bowling, escape rooms, laser tag, happy hours, BBQs, game nights etc) we encourage you to join. The company buys the entire team lunch each and every Wednesday in addition to a fully stocked kitchen with delicious snacks! There is a weekly bootcamp series for interns covering important industry and career practices led by various team members.
Intern Payment:
Unpaid Internship
Internship Description of Duties:
What We're Looking For:
Customer Success (CS) intern responsibilities and activities are as follows:
- Support (~40%): Support case management (opens tickets, works with CSM on priority, provides customer updates and confirms resolution)
- Account Management (~25%): Assists CSM in QBR preparations, sits in monthly check in to take notes and action followup items, Salesforce admin including ensuring opportunities are open at contract close for next year.
- Professional Services (~25%): Helps prep kick-off, reviews kickoff package for completion and communicates to capture any missing info, shadows discovery calls, assists with spec doc (if able), shadows review calls to take notes and action items, custom material prep (ex: training packages)
- Other (~10%): Intern bootcamp, assisting or shadowing other areas of the business, etc.
Hours Required:
15-30 Hours Per Week