Secret Success Stories: Erin Hookstrattten : Four Seasons

Daily inspiration and advice for the ambitious savvy young professional
Secret Success Stories: Erin Hookstrattten : Four Seasons blog image

Secret Success Stories: Erin Hookstrattten : Four Seasons

Hi Everyone! I want to officially welcome you to 2018! It's the very first week of the new year and I'm already excited for what's to come this year! If you follow me on Instagram you might have read the BIG News! I'm officially working on my third book!!!! I'm so excited and can't wait to share more with you. I wanted to kick off the new year with a new blog in our Secret Success Stories series. This time I spoke to Erin Hookstratten who is the Group Sales Manager at the Four Seasons Hotels! Keep reading to find out more about what it's like to work in a career like hers. 

Questions

Can you describe and tell me about the Four Seasons Hotel? Specifically about the part of the company that you work for. I know when I think of hotel I think of the place where people stay. Do you at a corporate office or is it involved with the actual hotel?

Answers

I am currently working on property at the Four Seasons Westlake Village! Previously I was a Sales Coordinator in our Four Seasons Los Angeles Worldwide Sales Office, located off property in Beverly Hills. 

Questions

What is your title and position at the company and what on earth does that mean? (We like to ask this because often times students will look at a title and don't really know what that means)

Answers

I am the Group Sales Manager at Four Seasons Westlake Village, I handle all group bookings 20 or more rooms *(excluding social/wedding room blocks) ex: bookings for corporate company annual meetings or retreats . 

Questions

Can you describe a day in your life from morning until night. We love to give our readers a sense of what life is like in your world after college. 

Answers

6:15AM: Wake Up 
7:00AM : Gym (2-3 times a week)
8:30AM: Arrive at Work
 
8:45AM: Start Going through emails, respond to urgent requests, prioritize to-do list for the day 
9:30AM: Team morning meeting 
10:00AM: Work on pending proposals and contracts
12:30PM: Lunch 

1:00PM: Continue to filter through client emails, work on pending proposals and contracts 
5:30PM: Leave the office, drive home
7PM: Dinner 
10PM: Attempt to go to bed! I am definitely a night owl - so this is easier said then done sometimes 

Questions

Did you have any internships while you were in college? If so, what was the best thing you ever learned at your internship?

Answers

Yes, I worked as a Sales and Marketing Intern at the Four Seasons Palo Alto property while attending Santa Clara University. The best thing I learned at this internship was my passion for the hospitality industry. Previous to this internship I was still unsure about what career path I wanted to take. It opened my eyes to all the great opportunities the company has to offer a young professional. 

Questions

In 5 sentences or less how did you get from college to where you are today?

Answers

I got where I am today by having an open-mind, positive attitude and hard work ethic. All of these are traits I learned from the family, friends, and mentors along the way. The challenging moments I've experienced in school and in my career have all made me stronger and the exciting moment have inspired me to constantly strive to be the best version of myself.   

Questions

If students want to work for your company are you hiring? What can a student do to stand out to work for your company?

Answers

  Make a connection with someone in a department where you could envision yourself in the future. Meet for coffee, and ask for career advice! Even if you are not actively looking at that moment for a job  it is vital to make that personal connection. 

Questions

Finally, what would you say is the hardest thing and best thing about your job?

Answers

The hardest thing at this current moment is being new! I have been in my new role for two months- my team has been incredibly welcoming and warm. However, like with any job adjusting to new systems, contacts etc is always an adjustment but I know will get easier with time. The best thing about my job hands down is the people I work with, they make coming to work enjoyable! As well, in this industry while there is a system and a process -- every day is different! Constantly interacting with new clients and opportunities. The cherry on top - the opportunity to stay at Four Seasons all over the world :)